Traumatic Incident Analysis

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Traumatic Incident Analysis



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Which Type of Childhood Traumas Did You Experience?

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Anxious-preoccupied adults tend to deal with their stress by distancing themselves from the reality of the situation to avoid the emotional burden. They also tend to see themselves negatively and doubt their worth in relationships frequently. Dismissive avoidant adults view themselves as self-sufficient, and in no need of emotional connectedness. Secure adults have positive views about themselves, and feel comfortable with independence and intimacy.

Secure adults typically cope better with critical incident stress, as opposed to non-secure adults, because they develop less stress by nature. Secure adults are also less likely to develop post traumatic stress disorder PTSD. People exhibiting signs of incident stress require professional help to avoid the more serious condition of posttraumatic stress disorder. The first symptom cluster, re-experiencing the event , is a mixture of physical and psychological reactions someone goes through after the critical event has occurred. The second symptom cluster, avoidance of stimuli associated with the event and numbing of general responsiveness , occurs when someone avoids anything that could possibly trigger memories of the critical event.

This includes thoughts and feelings associated with the event, and even physical stimuli such as people and places having to do with the event. The third symptom cluster, increased arousal , produces anxiety-driven responses, such as trouble sleeping, excessive anger and irritability, hypervigilance , poor concentration, and exaggerated startle response. When these symptoms persist for more than 2 weeks, a diagnosis of acute stress disorder may be appropriate.

Critical incident-stress debriefings CISDs have proven to be a successful coping method over the past 15 years for individuals in high-stress, emergency response professions. These debriefings are designed to offer emotional reassurance, time for ventilation of feelings, education about stress management, and consultation. These debriefings were created to prevent worsening of the stress and also promote recovery. Safety is achieved when victims learn to feel relaxed and trust in the recovery process by recognizing there are disturbed emotions. Problem-solving appraisals were tested as another possible method for coping with critical incident stress. The first successful testing of this technique was done by Sarah Baker and Karen Williams in the United Kingdom, using a testing group of stressed firefighters.

These firefighters filled out anonymous self-report questionnaires that gauged their level of stress. The research results supported the hypothesis that problem-solving appraisals serve a moderating function between work stress and psychological distress. A study published in , [10] suggests dealing with the traumatic event immediately after it occurring proved beneficial in Emergency Medical Technicians EMTs. The intervention methods that were the most important to these EMT participants were supervisor support and a timeout period. A supportive supervisor was looked at with appreciation while a non-supportive supervisor was looked at as critical.

This time can be spent alone but more frequently with peers. This time gives the EMT the opportunity to talk about the incident casually before having to do the paperwork, or talk about unrelated things to relax and decompress. The participants of this study described education, addressing barriers to support and improving chronic workplace stressors as suggestions and recommendations on what they thought helped the most when dealing with critical incidents.

No evidence has been shown to completely prevent incident stress. There have been studies showing there are ways to greatly reduce the impact front line workers experience. Responders must take care of themselves for their own safety and to maintain the safety of others. Monitoring by conversations or observations could identify early signs for responders. Maintaining health on-site and following the incident are key. Steps that could help reduce stress after an incident: [11]. From Wikipedia, the free encyclopedia. Redirected from Traumatic incident stress.

For or other kinds of stress, see Stress. Retrieved Unlike individual incidents, critical incidents in a social context are large-scale events that shock communities or nations and may draw global attention as they unfold. They are usually traumatic and tragic, causing death or destruction. Through rich analysis and inquiry into these incidents, individuals move from a self-centered view of critical incidents, towards a new and transformative understanding that is collective, or communal in nature. Feelings anchored by first examining critical incidents in relation to personal experience helps open the door to empathetic understanding of the societal impact and consequences of a mega critical incident.

Providing a novice in CIA with a working definition of an incident establishes boundaries and removes ambiguity. It narrows and sharpens the focus of the study by intentional grounding without limiting the scope of future development and exploration of the concept. The following definition attributed to Frank Ochberg has been adopted for this purpose:. A critical incident is a relatively brief occurrence involving injury, loss, conflict, discovery or change of significant proportion, usually unscripted and unanticipated, with the potential to alter existing societal norms.

Critical incidents are usually traumatic, threatening the bonds of trust that bind communities, but may be positive, initiating historic consequents. Schwester, Dank, and Horning, , p. Other ways to reduce ambiguity occur when the learner begins to sort, categorize, and label critical incidents. Carter, Kang, and Taggart identified the three categories of critical incidents: natural disasters; human error, or accidents; and purposeful human acts. Natural disasters are those that arise from natural phenomena. Throughout history, these disasters have appeared in such forms as earthquakes, tsunamis, hurricanes, and wildfires. Recent examples of natural, uncontrollable events that carry significant consequence include the tsunami in Indonesia , earthquake in Sichuan, China , and Hurricane Katrina in New Orleans Unlike natural disasters, incidents that arise from human complicity, error and negligence are ones that could have been avoided.

Examples in this category include aviation, industrial, and environmental crises, such as the nuclear reactor meltdown in Chernobyl , the Bhopal industrial disaster in India , and the crash of the Hindenburg Incidents that are purposeful and arise from intentional acts create the third category. These acts are deliberate and endanger one set of values for another. They can be extremely complicated and often involve fervent issues related to religion, politics, and civil liberties. Terrorists attacks such as the Oklahoma City bombing in , the World Trade Center on September 11, , and a series of suicide and car bombs throughout regions in the Middle East in provide examples of the destructiveness and disregard for human life characteristic of this kind of incident.

Intentional incidents are not always negative. The first moon landing and the removal of the Berlin Wall are examples of purposeful incidents that are positive. Another example would be positive outcomes or consequences that may emerge after a critical incident occurs. Critical incidents are multi-dimensional and through deep analysis we can improve our understanding and management of such events. Given the complexity of these incidents, schematic frameworks can help learners remember information by creating meaningful linkages. Important linkages are established which can then be transferred to a broader understanding of a critical incident in a social context. Conceptual models are research-based instructional tools that present frameworks to assist in developing cognitive structures as learners assimilate new concepts.

Specifically, a conceptual model utilized for the study and analysis of critical incidents creates a common lens from which a variety of critical incidents can be viewed. By applying a common lens, the similarities and differences among incidents become more evident. These comparatives help the learner narrow the focus and make meaning of the intent and ramifications related to critical incidents. The model also serves as a powerful means to organize thoughts, generate ideas, and examine multiple perspectives. Critical incident analysis provides a rich context for discourse and when learners are supported by a conceptual model or framework, they are apt to present information and articulate complex ideas more effectively.

Critical thinking processes and the ability to retain complex information is also enhanced. Critical incident analysis techniques emerged from studies conducted by the military in World War II in an effort to evaluate and classify psychological dimensions of human behavior. The applications of the technique were used to make inferences in related areas, such as performance criteria, training, motivation, and aptitude Flanagan, Building on the foundation of this seminal work, a conceptual model to analyze critical incidents was first introduced by Ochberg in the form of a flow chart.

The early model, called the Hostage Incident Flow Chart, was narrow in scope and designed for analysis of a specific type of incident. It was created during an era of political hostage taking. Hostage taking incidents, generally used by agents to extort concessions from governments, are highly calculated and publicized events. Throughout history, humankind has generally sought two ways to bring about change, through rational discussion and negotiation, or by dramatic and often violent actions. Driven by moral, psychological, and cultural ideologies, people tend to lose patience with the slow speed of change and government bureaucracy. Hostage takers depend on the publicity to raise awareness of their cause and to stimulate a response.

The flow chart was used to analyze hostage taking incidents and as a result, to emphasize the fact that siege managers, those delegated to handling the situation, had to calculate effects beyond the usual goals of public safety officials: saving lives, apprehending offenders, preserving evidence. With no good options, officials often faced public criticism and, in some instances, outrage. This was the era of the Munich Olympics and the massacre of Israeli athletes , and Carlos the Jackel Understanding human behavior in response to critical incidents will not necessarily provide solutions, however, designing new ways to conceptualize and analyze data provides valuable insight into the problem and contributes to the development of more effective protocols and standards of practice.

It establishes the early origins of the current model and represents an important step in the journey of CIA as an interdisciplinary field of study. The purpose of the current CIA model is to capture the interconnectedness of the different processes, players, and dependencies that converge during a critical incident. The model is not predictive, nor does it simulate what happens in all critical incidents. In summary, the CIA conceptual model:. The current critical incident analysis model See Figure 1 was designed to improve the collective understanding of events that threaten societal norms.

The model serves as a useful tool in training individuals to think critically as they analyze and critique significant incidents of this nature. It provides a structure for the analysis and helps visualize a critical incident through discrete, yet interrelated components. The three primary components in the model represent the event threat , the political arena trust , and authorized interveners bureaucracy and adhocracy of a critical incident.

Through labeling, and then defining these components, the variability of possible meanings for the decoder decreases. However, each of the components is complex in itself and open to a wide range of interpretations. These interpretations will be unique to individual learner and subject to change as the context changes. An overview of each of the components contained in the model follows. The basic structure of the conceptual model is cyclical in nature and intentionally designed to demonstrate the interconnectedness of three key components.

Similar to a cyclic concept map, the relationship between each component is dynamic. The model represents a dynamic system that is constantly subjected to pressures from a wide range of variables inherent to the incident and resonating within the internal and external environment. Beginning with the red circle and continuing in a clockwise flow, the event or critical incident creates a demand eventually received in the political arena. Whether or not a political leader is involved, through existing or ad hoc rules, there is policy and a delegation of authority from the blue to the green sphere of action.

Green represents the tools and the tactics people deploy to manage the event. Directional arrows between the three components demonstrate the ebb and flow of the model. For example, the demands of participants and targets in the red zone flow back and forth from those in top levels of governance to those engulfed at the scene. The interveners in the green zone, the bodies and agencies through which elected government official work, subsequently have their own demands generally associated with policy needs. The tactics utilized by the interveners are also dynamic in nature.

Tactics deployed to the red zone cause a reaction, and based on that reaction, new tactics may be applied to modulate various aspects of the situation. Each of the components in the model is characterized by specific colors and shapes used to symbolize very different zones of action. The red symbol is intended to represent a dramatic event with a shape that changes literally, as buildings fall, disease spreads, and the dust clears. The overall impact and force of the incident will influence the ultimate shape and size of the red symbol.

Within the red zone, violators may threaten and act upon others; or forces of nature and accidents may disrupt and destroy lives and property. In reference to terrorism, an agent or agents actually physically plan and carry out the attack. These agents generally have a larger goal in mind beyond the immediate target and may be supported financially, spiritually or strategically by individuals or organizations united by a common purpose for the incident — an aim.

This may be specific and come in the form of demands, but is usually accompanied by broader aims of showing strength, stirring up feelings, provoking a reaction that will aid in the recruitment of more agents, damaging the regime in power, or spreading fear throughout the populous. Agents pose a direct threat to the victim s or targets of the attack; targets are deliberate and intended to cause harm and disturbance in society. Part of the intent of the agents is to get the media and other responders, such as the police, involved to increase the impact of the incident.

The greater the response; the greater the impact the incident has on the targeted audience and society as a whole. Targets of terrorist acts may be identified for their iconic value, such as the World Trade Center, or the Statue of Liberty. These icons often have profound symbolic and cultural meaning attached to them and their destruction can evoke strong feelings, similar to that of a personal attack. When humans are the target, the emotional response may be even more traumatic. As the frequency in critical incidents increases, citizens around the globe are learning new ways to interpret and predict human responses, individual and collective. Ultimately, for an incident to be labeled as critical it must have a significant effect on the prevailing culture.

The outcomes of a critical incident will result in a change in the collective behavior and norms by which society operates. The blue symbol is shaped as a rectangle to represent the political arena. The shape itself is stable and positioned at the top of the model in an attempt to represent the power and significance of all of the forces that exist in the body politic. There are different levels of blue — local, state, national, and international. Governments monitor and are monitored by other governments. The rectangle stands for government and the governed.

It is representative of the larger community and includes the various factions, party affiliations, and social groups within society that coexist in a given nation. The individuals and groups within these social clusters include dominant and marginalized classes; those with authorized or disenfranchised power, those who have access to resources, and those denied access, and those groups who are valued or rendered insignificant in society. The government as portrayed in the model serves as a symbol of ultimate consequence — for communities, the nation, or the world.

Figure 5. The public and lobby groups can exert great influence on the government. When a triggering event, such as a critical incident creates issues related to public health and safety, the government receives urgent demands from the public, which are propelled swiftly to the governmental policy agenda. During critical incidents the government dictates policy while elected and appointed officials at federal, state, and local levels respond to immediate and future incidents.

While the government receives general direction from society, it also receives informed opinion and suggestions from the responders in the green zone. Strong factions within the body politic often fight and diminish one another because of the event itself, or because of the way the event was managed. An example of this is the critical incident that occurred in Waco, Texas in In this incident a standoff between federal law enforcement agents and a Protestant sect known as the Branch Davidians, resulted in the tragic loss of over eighty lives.

The Waco incident exposed flaws in law enforcement, lowered respect for several political leaders, and intensified the desire for ordinary citizens to form their own army. As a result, the FBI was demoralized, and the militia movement was strengthened. The human actions played out in the red and green zones, the media, and the context all had an impact on how the blue zone was perceived. Trust and confidence between government and the governed are critical outcomes of such incidents and dependent upon this perception. The green symbol represents bureaucracy and adhocracy.

These words often bring to mind the notion of a hierarchy or multiple hierarchies, and represent the dualistic nature of the classic triangle of the organizational chart.

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